The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Shipping & Delivery
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Our goal is to ship the same day or within 2-business days from when the order is received.
UPS is our preferred vendor, but we will ship via USPS for small items and international orders.
NOTE: $15 fee will apply for returned checks, address corrections for orders that have already shipped, and any orders that require a re-route.
- International
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Orders will be shipped via the United States Postal Service.
Any extra fees, such as a duty or a customs fee, will be the responsibility of the recipient.
Return policy may vary for locations outside the lower 48 states.
Please call us at 423-798-0555 for assistance.
- Sales Tax
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9.75% for Tennessee residents will be applied to each order.
- Return Policy
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Stock items purchased at full price may be returned within 30-days from the purchase date only if they are in brand new, unused condition for an even exchange, in-store credit or credit subject to approval.
In some cases a restocking fee may apply.
Customers are responsible for freight when returning an item.
For exchanges please call for approval and procedures.
Clothing items may be returned for a size-exchange.
Items received damaged should be reported immediately and may require an inspection. The box and packing material, as well as all damaged items, should be kept until a decision is reached.
Discontinued or revised products will not be accepted for return or exchange.
No refunds will be given for personalized items once printed.
Personalized orders cancelled after set-up has been established will have a $15 fee deducted from the refund amount.
Return Address:
MAC Services
310 T. Elmer Cox Drive
Greeneville, TN 37743
- Store Hours
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We are available by telephone Monday through Friday 8:30am to 5:00pm EST. At all other times we can be contacted through the Contact Us option on this website.
